At Citizens Advice Rhondda Cynon Taff, we’re committed to supporting our volunteers and recognising the integral part that they play in supporting our charity and community to help people locally.

We welcome volunteers of all ages and backgrounds, and offer a range of opportunities through our Learn, Connect, Thrive programme. This aims to help increase people’s skills, employability, and wellbeing, whilst providing a chance for people to share any previous experience they have to give back to the community.

Volunteering Opportunities Logo

Between July 2021 and December 2022

supported volunteers, with each completing an average of
volunteering hours per week
gained a job because of the skills and experience they gained with us and a further
went on to further education

We regularly ask our volunteers about the impact of volunteering on their lives. One volunteer said that “volunteer helped them with their wellbeing, by giving them a sense of purpose”. Whilst another stated that their volunteer role “allowed them to build their skills and give back to the community”

We have various volunteering opportunities in administration and advice delivery roles.

You can gain skills in:

  • Administration
  • Advice giving – face to face, telephone and online
  • Customer service
  • Data Analysis
  • ICT and Navigating Digital Systems
  • Negotiation and Influencing
  • Teamwork

If you’d like to volunteer with us, please contact us on 01443 409284 or email us at

You can also use the volunteer form below.

Volunteer enquiry form

This information will only be used by us to contact you about volunteering opportunities and will not be shared with anyone else. For more information about what we do with your information please see our privacy policy.

Please note: we will not respond to advice enquiries via this form, please go to our contact page for how you can get advice

Find out about us

We are a social justice charity as shown by our twin aims:

  • To provide the advice people need for the problems they face

  • To improve the policies and practices that affect people’s lives

Volunteer With Citizens Advice Rhondda Cynon Taff