We can provide a range of advice services including general advice and information and specialist advice for benefit and debt issues.

You can get help by phone or email. Please see our contact page for more information.

We provide advice on a range of issues including benefits, debt, housing, discrimination and employment.

Advicelink Cymru is a Welsh Government funded Citizens Advice service providing advice up to specialist level.

Connecting Communities with Advice is a new single point of access advice service, funded by the UK Government in Wales, via the Shared Prosperity Community Grant.

The Energy Advice Programme provides holistic support to empower clients.

Help Through Hardship is a service delivered in collaboration with Trussell Trust.

Help to Claim help with the early stages of a Universal Credit claim.

Information and Advice provides open door services 6 days a week across the Mountain Ash and Pontypridd office.

Learn, Connect, Thrive is a new volunteer programme, which aims to support people to increase their skills, employability and wellbeing, with training, mentorship and support from our Volunteer Co-ordinator and wider staff team.

Prescribing Advice Tier 1 & 2 provides specialist debt and welfare benefits advice for people receiving support from Primary mental health care teams.

Resilient Families carries out financial appraisals for clients working with the local authority Resilient Families Service.

Supported Housing provides a financial support worker to work closely with RCTCBC’s Housing Solutions Team.

We receive funding through the Moondance Foundation to provide one-to-one energy advice to fuel poor and vulnerable clients in Wales.

Welfare Rights provides support to individuals receiving social care support.


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Thank you to all our funders