Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone or online over webchat. You can also use text relay or our British Sign Language (BSL) video call service.
Help to Claim is available 8am to 6pm Monday to Friday via telephone and webchat.
For more details please visit the Citizens Advice website: https://www.citizensadvice.org.uk/wales/benefits/universal-credit/claiming/contact-us-about-universal-credit/
In this section
- Advicelink Cymru
- Connecting Carers Project
- Connecting Communities with Advice
- Family Advice South Wales
- Energise your finances (SCARP)
- Generalist Advice
- Help to Claim
- Information and Advice
- Pen y Cymoedd (PYC)
- Prescribing Advice Tier 1 and Tier 2
- RCT Local Food Bank Partnership
- Resilient Families
- Supported Housing
- Welfare Rights
