Local helplines

01443 409284

Our phone lines are now open:

9:00am – 4:00pm Monday to Thursday
9:00am – 3:30pm Friday
9:00am – 1:00pm Saturday

07903548691 – Used for clients wishing to text further evidence.

whatsapp qr code

National helplines

Universal Credit Help to Claim – 0800 144 8 444

Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone, or online over chat.

Our advisers can help you:

  • work out if you can get Universal Credit
  • fill in the Universal Credit application
  • prepare for your first Jobcentre appointment
  • check your first payment is correct

Advicelink Telephone helpline – 0800 702 2020

Advicelink Cymru offers advice on welfare benefits, debt, employment, education, housing, immigration and discrimination.

Adviceline Telephone helpline – 0800 7022 020  

Contact the Citizens Advice consumer helpline if you need more help with a consumer problem.

Citizens Advice consumer helpline: 0808 223 1133

Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133

In this section

Contact