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Citizens Advice Rhondda Cynon Taff
Citizens Advice Rhondda Cynon Taff
  • About Us
    • Our Policies
      • Complaints and Feedback Policy
      • Data Protection and Privacy
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    • Advicelink Cymru
    • Connecting Carers Project
    • Connecting Communities with Advice
    • Energise your finances (SCARP)
    • Family Advice South Wales
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    • Help to Claim
    • Information and Advice
    • Pen y Cymoedd (PYC)
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    • RCT Local Food Bank Partnership
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      • Mountain Ash Office
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  • About Us
    • Our Policies
      • Complaints and Feedback Policy
      • Data Protection and Privacy
    • Our History
    • Our Team
    • Our Trustees
    • Make a Donation
    • View All About Us
  • Advice
  • Self-Help
  • Our Projects
    • Advicelink Cymru
    • Connecting Carers Project
    • Connecting Communities with Advice
    • Energise your finances (SCARP)
    • Family Advice South Wales
    • Generalist Advice
    • Help to Claim
    • Information and Advice
    • Pen y Cymoedd (PYC)
    • Prescribing Advice Tier 1 and Tier 2
    • RCT Local Food Bank Partnership
    • Resilient Families
    • Supported Housing
    • Welfare Rights
    • View All Our Services
  • Working With Us
    • Paid Employment
    • Volunteering Opportunities
    • Become a Trustee
    • View All Working With Us
  • Contact
    • Self Help Tool
    • Telephone Numbers
    • Useful Contacts
    • Our Locations
      • Mountain Ash Office
      • Pontypridd Office
      • Outreaches
      • Upcoming Events
      • View All Our Locations
  • Facebook
  • TikTok
  • Instagram
  • Linkedin
  • About Us
    • Our Policies
      • Complaints and Feedback Policy
      • Data Protection and Privacy
    • Our History
      • Read about our history
    • Our Team
      • Read about our Leadership Team
    • Our Trustees
      • Read about our Trustees
    • Make a Donation
      • Help us make a difference
  • Advice
  • Self-Help
  • Our Projects
    • Our Projects
      • Advicelink Cymru
      • Connecting Carers Project
      • Connecting Communities with Advice
      • Energise your finances (SCARP)
      • Family Advice South Wales
      • Generalist Advice
      • Help to Claim
      • Information and Advice
    •  
      • Pen y Cymoedd (PYC)
      • Prescribing Advice Tier 1 and Tier 2
      • RCT Local Food Bank Partnership
      • Resilient Families
      • Supported Housing
      • Welfare Rights
      • View All Our Services
  • Working With Us
    • Paid Employment
    • Volunteering Opportunities
    • Become a Trustee
    • View All Working With Us
  • Contact
    • Self Help Tool
      • Chat now for online advice
    • Telephone Numbers
      • View all telephone numbers
    • Useful Contacts
      • View all useful contacts
    • Our Locations
      • Mountain Ash Office
      • Pontypridd Office
      • Outreaches
      • Upcoming Events
    • Social Media
      • Facebook
      • TikTok
      • Instagram
      • LinkedIn
Latest updates...
Saturday telephone appointments are now available. Please call 01443 409284 to book
|
Pontypridd Office Money Clinic 9:30 until 1:30pm on Tuesday’s ‘ Get help with your debts.
|
Mountain Ash Office Money Clinic 9:30 until 1:30pm on Thursday’s – Get help with your debts.
  1. About Us
  2. Our Policies
  3. Complaints and Feedback Policy

Complaints and Feedback Policy

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Complaints and Feedback Policy

Should you have any complaints or feedback, please contact us either via:

  • Telephone: 01443 409284

  • Email: bureau@carct.org.uk

  • Form: Feedback and complaints form

In this section

Our Policies

  • Data Protection and Privacy
  • Complaints and Feedback Policy

In this section

  • Data Protection and Privacy
  • Complaints and Feedback Policy
Citizens Advice Rhondda Cynon Taff Footer Logo

Citizens Advice Rhondda Cynon Taff / Cyngor ar Bopeth Rhondda Cynon Taff
Rhif Elusen Gofrestredig
/ Charity Registration Number: 1074801

Registered Charity No. 1074801 Company Limited by Guarantee No. 3717793
Authorised and regulated by the Financial Conduct Authority FRN: 617707
Rhif Elusen gofrestredig: 1074801 Cwmni Cyfyngedig trwy Warant Rhif 3717793
Awdurdodedig a'i reoleiddio gan yr Awdurdod Ymddygiad Ariannol FRN: 617707

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