Here at Citizens Advice RCT, we are lucky to receive funding to deliver the following projects:

Project Title: Resilient Families. An image of a family with the project information: Carries out financial appraisals for clients working with the local authority Resilient Families Service.  The project also provides advice on debt and benefit applications through to appeals for this group of clients only. This project allows us to deliver advice across a number of locations and in peoples home.
Project Title: Welfare Rights An image of an envelope with the project information: This service will provide support to individuals receiving social care support. This includes advice and guidance about the benefits system and welfare reform and may include support to determine whether they are receiving the benefits to which they are entitled, claim the benefits to which they are entitled, and appeal against a decision that determines they are unable to receive a benefit to which they are entitled.
Project Title: Utilities and Energy Advice. An image of a smart metre. Project Information: We have several utilities and energy projects which provide holistic support to empower clients to make effective choices in the energy and utility market with the aim of reducing fuel poverty. We work with a number of partners to deliver these services to ensure our clients have warm homes and affordable bills.
Project Title: Supported Housing. An image of two SOLD signs. Project Information: One year pilot project to fund a financial support worker to work closely with RCTCBC's Housing Solutions Team and Supporting People funded Support Providers to help identify those in need. The Financial Support Worker will provide short term financial advice to vulnerable people
Project Title: Resolution and Resilience. An image of a calculator. Project Information:  Employment of a Resolution and Resilience Project Officer to provide advice and information to clients who are experiencing fuel debt or poverty. This includes advice in areas such as debt including fuel debt, financial capability, income maximisation, budgeting, Welfare Benefits, Housing and Energy Efficiency.
Project Title: Drop In Services. An image of two chairs. Project Information: Provides open door services 6 days a week across the Mountain Ash and Pontypridd office.
Project Title: Community Focused. An image of 2 people standing either side of an adviser with the project information: The project provides generalist advice at a number community venues in Rhondda Cynon Taff.
Project Title: Prescribing Advice Tier 1 and 2. An image of a clipboard. Project Information: Provides specialist debt and welfare benefit advice for people receiving support from Primary mental health care teams.
Better Skills = Better Chances. Image of volunteers/staff. This new project provides tailored and holistic support to help people in RCT increase their employability in a variety of roles. You will be able to improve your skills in administration, advice giving, customer service, data analysis, ICT, negotiation and influencing and teamwork. TO APPLY PLEASE GO TO: