Main Office

Pontypridd

5 Gelliwastad Road                                 Email: bureau@carct.org.uk
Pontypridd                                                   Adviceline (land lines) 03444 77 20 20
Rhondda Cynon Taff                               Admin line 01443 409284
CF37 2BP

Advice session times

Day Time Further Information
Monday 9.30 – 12.30
Tuesday 13.00 – 16.00
Wednesday 9.30 – 12.30
Thursday 9.30 – 12.30
Friday 10.00 – 15.30 Debt drop in only – staffed by specialist money advisers
Saturday 9.30 – 12.30

Telephone advice times

Day Time
Monday 10.00 – 16.00
Tuesday 10.00 – 16.00
Wednesday 10.00 – 16.00
Thursday 10.00 – 16.00
Friday 10.00 – 16.00

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop

Secondary Office

Mountain Ash (Secondary Office)

First Floor,
The Library,
Knight Street
Mountain Ash
CF45 3EY

Advice session times

Day Time Further Information
Monday 9.30 – 12.30
Tuesday 10.00 – 15.30 Debt drop in only – staffed by specialist money advisers
Wednesday 13.00 – 16.00
Friday 9.30 – 12.30

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access

About Our Advice Service

Other than the specialist debt clinics, all face to face advice sessions at the bureau will offer first time visitors an initial assessment interview on any issue and offer appropriate options for next steps.

We also offer initial assessment and limited advice by email. If you want to email the office, please follow the link to our email website here.

Outreaches

We offer face to face advice sessions throughout RCT. To find details of our outreaches, see our list of outreaches on the left side of this page.

On occasion, our outreaches may not be open due to staff availability and venue availability. Please contact us on 01443 409284 the day prior/day of your chosen outreach session to confirm it is running that particular day.