Welcome to Rhondda Cynon Taff Citizens Advice

What We Do

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Our goal is to help everyone find a way forward, whatever problem they face.

We're an independent charity and part of the Citizens Advice network across England and Wales.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

We value diversity, promote equality and challenge discrimination wherever we see it.

Policy Research and Campaigns

Citizens Advice Rhondda Cynon Taff improve people’s lives by gathering evidence to campaign for change.  We achieve this by being passionate, determined, empathetic and with a drive to help people by empowering them; giving them a voice and the opportunity to improve the quality of their lives whilst fighting for a fairer and more just society.

To find out more about our services,

Please call our office administration line:

01443 409284

Alternatively, call Adviceline on:

03444 772020

Or visit: www.citizensadvice.org.uk

If you are shielding we're advising you continue to do so until the 16th August.

This doesn’t affect the latest medical advice allowing people who are shielding to go outdoors to meet one other local household outside.


Scams Warning: We are aware that some members of the public and organisations continue to be targeted with emails, texts, telephone calls, WhatsApp messages and cold calling. Please read more http://orlo.uk/pUHiG

Looking forward to this training on Monday 8th June via Zoom, delivered by @RCTCAB - registration details below! https://twitter.com/RCTCAB/status/1267806042555068416

We provide a free, confidential and independent complaints advocacy service for people who need support to raise a concern about NHS care and treatment. You can contact us on 01443 403590 - please note calls are currently diverted to a mobile number


In our latest blog, our practitioner Bethan talks about how lockdown has had an impact on her own stress levels and what she does to try and manage that stress. Check it out here: http://www.valleyssteps.org/i-get-stressed-too/

Load More...