Welcome to Rhondda Cynon Taff Citizens Advice

What We Do

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Our goal is to help everyone find a way forward, whatever problem they face.

We're an independent charity and part of the Citizens Advice network across England and Wales.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

We value diversity, promote equality and challenge discrimination wherever we see it.

Policy Research and Campaigns

Citizens Advice Rhondda Cynon Taff improve people’s lives by gathering evidence to campaign for change.  We achieve this by being passionate, determined, empathetic and with a drive to help people by empowering them; giving them a voice and the opportunity to improve the quality of their lives whilst fighting for a fairer and more just society.

To find out more about our services,

Please call our office administration line:

01443 409284

Alternatively, call Adviceline on:

03444 772020

Or visit: www.citizensadvice.org.uk

Our Annual General Meeting is on Friday 6th March, 3:30pm at Penrhiwceiber Old Age Centre. Come and see what’s been achieved over the last year and what’s to come. Talk to trustees and give your ideas on what you’d like to see happen.
Free refreshments. ☕️

Emergency Flood response

📍Trallwng Community Ctre 9.30am-5pm
📍Trehafod Village Hall 9.30am–1pm
📍 Ynysybwl Rob car park 9:30am–12:00pm
📍Abercynon School car park 9:30am–12:00pm,
📍Abercwmboi nr Bronallt Tce 1pm-3pm
📍Cilfynydd nr Albion Cafe 1:00 - 3pm

PLEASE SHARE.... I’ve had confirmation from the DWP Director for Wales that the flood hardship payments we are making from the council will not affect eligibility for Benefits and residents won’t be sanctioned.

Residents are informed that half day drop-in session for Flood Payments at Trehafod Community Centre will NOT take place today - instead FULL day drop-in session will take place TOMORROW - residents who aren't able to make tomorrow can get in touch to rearrange

Our staff are out with @RCTCouncil library vans today at Canolfan Pentre. You can pick up the flood assistance payment from there all day today.

The online form needs to be completed first we will support anyone needing to do this & we will offer any other advice needed.

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